Enterprise Content Management & Case Management

NDi’s Enterprise Content Management capability can help your organization effectively manage and use its digital content. This can include documents, images, videos, and other types of digital media. A successful ECM implementation should meet the specific needs of the organization and support the business goals and processes. NDi’s ECM service area can support content migrations from legacy systems to the most effective, modern ECM platforms. NDi assists organizations in defining ECM usage guidelines, and we identify opportunities to increase automation with ECM tools leading to improved efficiency, better collaboration, increased compliance, and enhanced security.

NDi’s Case Management Service provides a comprehensive and intuitive platform designed to streamline and enhance your business workflow. Whether it’s handling customer inquiries, managing support tickets, or tracking compliance issues, our case management solution ensures efficient and effective resolution of cases through every stage of their lifecycle.